Privacy Policy

Who We Are

Host Engineering LTD (Company Number: 10442132) is a cybersecurity consultancy providing Detection-as-a-Service to UK businesses. Our registered office is at 2 Prospect Road, St. Helens, England, WA9 1GA.

Information We Collect

When you use our website or contact us, we may collect:

• Contact information: Name, email address, phone number, and company name when you submit our contact form or contact us directly.
• Communication records: Records of correspondence when you contact us via email, phone, or our contact form.
• Technical data: Basic analytics data such as pages visited and time on site, collected through privacy-respecting means.

How We Use Your Information

We use your information to:

• Respond to your enquiries and provide the services you request
• Send relevant information about our services when you've requested it
• Maintain records for contractual and legal purposes
• Improve our website and services

Legal Basis for Processing

We process your personal data based on: (1) your consent when you submit our contact form; (2) legitimate business interests in responding to enquiries and marketing our services; (3) contractual necessity when providing services to you; and (4) legal obligations where applicable.

Data Sharing

We do not sell your personal data. We may share information with trusted service providers who assist in operating our website and business (such as form handling services), but only to the extent necessary and under appropriate data protection agreements.

Data Security

As a cybersecurity company, we take data protection seriously. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions and correspondence are typically retained for 3 years unless you request earlier deletion.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (in certain circumstances)
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at contact@hostengineering.co.uk.

Cookies

This website uses only essential cookies required for basic functionality. We do not use tracking cookies or third-party advertising cookies.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Complaints

If you are not satisfied with our response to any data protection concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.